Early 2012 I conducted a research study in the USA, asking
200 leaders about their Ideal Employee image and about their work context. I
wanted to find out if a company’s external market conditions and/or internal
coordination mechanisms are associated with the traits and behaviors leaders
want to see in employees. These results are out, the publication in press and
you can read a summary on my blog here.
Currently I
am conducting a similar study with leaders in Germany!
This time, I am asking if and how an organization’s internal
culture is related to leaders’ Ideal Employee image. Since participants are
currently responding as you read this, I can’t reveal much more – for the
moment!
Why should
organizations know about their managers’ Ideal Employee image?
First, managers base many personnel related decisions on
so-called ‘lay theories’ about the way employees generally are or should be. Their
internal images of (ideal) employees are the result of past experiences with
others and they develop into a conglomerate of expectations and hopes as well
as misperceptions, biases and prejudices about subordinates. Either way, these
“folk theories” about employees have been shown to impact employee performance
as well as interpersonal relationships, and are powerful and vastly
underestimated factors in the leader-follower dynamic.
Second, personal expectations for co-workers or employees
are often implicit - meaning unspoken, not always expressed and hidden somewhere
in managers’ thought processes. Since
leaders are not always aware of their Ideal Employee Image, they may make
biased, hasty and sometimes bad hiring decisions (German link). In the case of searching for leadership
personnel, biased hiring decisions this could be causing major problems for
organizations, employees and other stakeholders, so that more elaborate top executive assessment services might be called for.
In any case, the question of leaders’ Ideal Employee image
is very relevant for organizations, and the more we learn about it the better.
Sit tight for more to come!
As always, your feedback and comments are welcome. You may
also email me at andrea.derler@gmail.com
References:
Ferreira, A. I. (2013). Competing Values Framework and its
impact on the intellectual capital dimensions: evidence from different
Portuguese organizational sectors. Knowledge Management Research &
Practice. doi:10.1057/kmrp.2012.62
Sy, T. (2010). What do you think of followers? Examining the
content, structure, and consequences of implicit followership theories.
Organizational Behavior and Human Decision Processes, 113, 73–84.
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