Ever since my fascination with leadership
begun I knew that I wanted to both study
and experience it. My mother was my first boss. When I started working in our family business in Austria at the age of 18, I watched her in her roles as entrepreneur,
manager, photographer, competitor, trainer of apprentices, coach, book keeper
and single mom of two kids. I studied her interactions with apprentices,
employees, customers, suppliers, rivals, and bank managers. I worked with her 7
days a week, 51 weeks a year for 6 years and never ceased to be captivated
figuring out what leadership means. Right now, I am finishing up my PhD in
Economics with a focus on leadership and organizational development. I also
look back at several interesting assignments in my role as leadership trainer,
coach and consultant to small, medium and large organizations in Europe and the
USA. The only way I can make sense of theory is through experience; my rule of
thumb is that what I study must add value to real people in real organizations.
To me, leadership happens in action and is understood in theory - a beautiful
combination. It’s simply who I am - but not always without regrets.
People like
categories, so I am the “scientist” or the “practitioner”. Why not both?
In my dissertation I deal with the way
people categorize others and how this plays out in their behaviors. I learn
that it is normal and natural to process new information by trying to find
known categories to put it in. So, I am not really surprised that in one half
of my world – the practitioner’s world of other trainers, OD consultants and HR
professionals - I am considered the “academic”, the “scientist” the “rationalist”.
In the other half of my world – the PhD candidate’s world of professors,
students and reviewers – I am the “practitioner”, the “consultant” and the “professional”.
People with rigid stereotypes consider me too academic, others too practical;
it helps them make sense of me. While I am sure that I might be a little or too
much academic or practical at times: being stuck in a category simply is
uncomfortable to me. But what can I do?
Let’s consult the literature for some
guidance. Research tells us that prototypes become more comprehensive and
inclusive with a person’s experience with a certain type. For example, inexperienced
leaders can have stricter ideas about the traits of an ‘ideal employee’ than more
experienced leaders who have come across a larger variety of great employees. Experiencing
someone means to talk to them, work with them, understand their approach and
way of thinking. It also means to see commonalities with them and maybe change
our minds about old prototypes.
The
solution: my adaptation to different contexts
The fact that rigid stereotypes can be
softened by experiencing a larger variety of certain types is no consolation
but at least an explanation. I learned that I cannot rely on others to change
their cognitive processes or even prevent them from having prototypical
expectations towards leadership academics or practitioners. It is me who has to learn how to adapt to the
different environments of academics and practitioners by communicating what’s
relevant to them instead of insisting
what is important to me. (And hope it
will change their stereotype towards me a little.)
A very smart management professor and consultant
once told me that in the field of management consulting, theory shows that “we
have thought about it” and I couldn’t agree more. My passion is learning about
leadership and seeing it in action – it always has been and always will be. Now
that I have found a way to approach the two worlds of ‘eithers’ and ‘ors’, I
feel a little bit more comfortable.
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